Illustrative Customer Anecdote · End-of-tenancy rubbish · Residential

The last thing before the final inspection in Coomera

Amy O'Brien · End of Lease Rubbish Removal · Coomera

The story

I'm in Coomera, and I'll be honest: I put this off for far too long. I was moving out of a share house, and somehow I was the last one left holding the bag, literally. Everyone else had cleared their rooms and left the shared stuff.

A broken outdoor setting, a stack of boxes, a busted vacuum, an old microwave and garden bags of general rubbish.

Coomera is a fast-growing new-build corridor of house-and-land estates, and getting things out isn't always simple. Wide new streets suit larger trucks and bulk loads.

When I rang, the person who answered asked a few simple questions about what it was, where it was and how to get to it, and said they could come and look that afternoon.

The crew pulled up, had a look, and told me the price straight away. No surprises, no 'we'll see how it goes'. I said yes and they got started within five minutes.

The bottles went in the container refund scheme. They said they'd drop them off and knock the refund off the price, which was a nice touch.

What I appreciated most was that nothing was rushed and nothing was a hassle. They explained where everything was going: charity, recycling or the tip. I felt good about it.

It's a small thing, but having someone else carry it all out made a much bigger difference than I expected.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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