Illustrative Customer Anecdote · Garage cleanout · Residential

Twelve years of 'I'll sort it later' in Reedy Creek

Belinda Reid · Garage Cleanout · Reedy Creek

The story

Living in Reedy Creek, you get used to council collections that are always months away. Our double garage hadn't seen a car since about 2014. My husband swore it was organised chaos. I'm reasonably sure it was just chaos.

Along one wall were boxes from our last move that had never been opened. The other side had timber offcuts, a mower that wouldn't start, garden pots, and an old couch my son used as a 'gaming area' for one summer.

Reedy Creek is leafy hillside estates backing onto bushland reserves, and getting things out isn't always simple. Sloping driveways occasionally need a hand-carry.

When I rang, the person who answered asked a few simple questions about what it was, where it was and how to get to it, and said they could come and look that afternoon.

The crew pulled up, had a look, and told me the price straight away. No surprises, no 'we'll see how it goes'. I said yes and they got started within five minutes.

The leaning shelving turned out to be holding up more than we thought. The crew unloaded it top-down and took the shelving apart instead of just dragging it, which was just as well, because the back legs had rusted through.

What I appreciated most was that nothing was rushed and nothing was a hassle. They explained where everything was going: charity, recycling or the tip. I felt good about it.

It's a small thing, but having someone else carry it all out made a much bigger difference than I expected.

Similar stories

Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

Sound familiar?

Call 0444 526 245 for a fixed price.