Illustrative Customer Anecdote · Office cleanout · Commercial

Handing back the old office in Coolangatta

Ben Sullivan · Office Cleanout · Coolangatta

The story

Living in Coolangatta, you get used to council collections that are always months away. Our small practice was merging with another one, and our office had to be empty by the end of the month for the landlord's make-good.

Thirty-odd desks, chairs, a boardroom table, filing cabinets, a broken photocopier, old monitors and a server rack nobody knew how to unplug.

Coolangatta is the southern border beach precinct of holiday units and hospitality venues, and getting things out isn't always simple. Dock access and early morning loading work best.

I sent a couple of photos and got a call back within the hour. They gave me a rough idea on the phone but said they'd confirm a fixed price when they saw it in person.

They parked so the back of the truck lined up with the side gate, put a drop sheet down at the door and asked me to show them anything that was staying.

We had a fair bit of e-waste. They separated it all so it went to an e-waste recycler, and kept the hard drives aside for our IT contractor.

By the time I'd made them a coffee, it was nearly finished. The price didn't change, and they even took a couple of extra bits I'd forgotten about without charging more.

I'd tried to do it myself twice before. Next time I'm just ringing straight away.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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Call 0444 526 245 for a fixed price.