The morning after the hail in Upper Coomera
Craig Morgan · Storm Debris Removal · Upper Coomera
The story
We've been in Upper Coomera for a while now, and this was the first time I'd paid someone to take rubbish away. The storm came through just after Christmas and took half of our neighbour's gum tree over our fence and into our yard.
Polycarbonate roofing sheets, broken guttering, a smashed outdoor table and mountains of leaves and twigs.
Upper Coomera is elevated family estates with sloping blocks and large yards, and getting things out isn't always simple. Steep driveways sometimes need a smaller tipper.
When I rang, the person who answered asked a few simple questions about what it was, where it was and how to get to it, and said they could come and look that afternoon.
The crew pulled up, had a look, and told me the price straight away. No surprises, no 'we'll see how it goes'. I said yes and they got started within five minutes.
Our insurer wanted photos before anything was moved. The crew waited while I took them and then took a few more themselves so I had a 'during' and 'after' set.
What I appreciated most was that nothing was rushed and nothing was a hassle. They explained where everything was going: charity, recycling or the tip. I felt good about it.
It's a small thing, but having someone else carry it all out made a much bigger difference than I expected.