Illustrative Customer Anecdote · Storm-related rubbish · Residential

The morning after the hail in Ashmore

David Lawson · Storm Debris Removal · Ashmore

The story

We've been in Ashmore for a while now, and this was the first time I'd paid someone to take rubbish away. The storm came through just after Christmas and took half of our neighbour's gum tree over our fence and into our yard.

Polycarbonate roofing sheets, broken guttering, a smashed outdoor table and mountains of leaves and twigs.

Ashmore is a leafy, established suburb of family homes with mature gardens, and getting things out isn't always simple. Kerbside and driveway loading both work well.

When I rang, the person who answered asked a few simple questions about what it was, where it was and how to get to it, and said they could come and look that afternoon.

The crew pulled up, had a look, and told me the price straight away. No surprises, no 'we'll see how it goes'. I said yes and they got started within five minutes.

Our insurer wanted photos before anything was moved. The crew waited while I took them and then took a few more themselves so I had a 'during' and 'after' set.

What I appreciated most was that nothing was rushed and nothing was a hassle. They explained where everything was going: charity, recycling or the tip. I felt good about it.

It's a small thing, but having someone else carry it all out made a much bigger difference than I expected.

Similar stories

Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

Sound familiar?

Call 0444 526 245 for a fixed price.