Illustrative Customer Anecdote · Shed cleanout · Residential

Forty years of 'that might come in handy' in Biggera Waters

Donna Walsh · Shed Cleanout · Biggera Waters

The story

Living in Biggera Waters, you get used to council collections that are always months away. My father-in-law built his shed in 1983 and never threw anything out. When he moved in with us, the shed had to go empty before the house sold.

Old drums, rusted roofing iron, pallets, a ride-on mower frame, a pile of tyres, fencing wire and a couple of rotted bags of cement.

Biggera Waters is a waterfront pocket of canal homes, retirement villages and low-rise units, and getting things out isn't always simple. Village driveways are tight, so we hand-carry to the truck where required.

When I rang, the person who answered asked a few simple questions about what it was, where it was and how to get to it, and said they could come and look that afternoon.

The crew pulled up, had a look, and told me the price straight away. No surprises, no 'we'll see how it goes'. I said yes and they got started within five minutes.

A lot of it was metal, and the crew kept it all separate for scrap. Chris said it took a fair bit of weight off what went to the tip, which helped the price.

What I appreciated most was that nothing was rushed and nothing was a hassle. They explained where everything was going: charity, recycling or the tip. I felt good about it.

It's a small thing, but having someone else carry it all out made a much bigger difference than I expected.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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