Illustrative Customer Anecdote · Appliance removal · Residential

The old fridge in the laundry in Tugun

Hayley Carter · Appliance Removal · Tugun

The story

A friend in Tugun gave me Clear Out's number, and I sat on it for a fortnight before ringing. We replaced our washing machine, dryer and dishwasher in one go after a kitchen update. The retailer wouldn't take the old ones.

It was a big side-by-side with a plumbed-in ice maker, and the laundry door was only just wide enough.

Tugun is a compact beach suburb near the airport with older units and duplexes, and getting things out isn't always simple. Narrow streets and shared drives suit our smaller vehicle.

They offered a time the next morning. I asked if they needed me to move anything to the kerb first, and they said no, they'd take it from where it was.

They arrived a few minutes early, introduced themselves and did a quick walk-around. The price they gave me was a bit under what I'd budgeted, which was a pleasant surprise.

They took the dryer off the wall bracket without cracking the tiles, which I'd been worried about. All three went to a metals recycler.

The space is unrecognisable. I keep walking past it just to look. I'd use them again without thinking about it, and I've already passed the number on to my sister.

If I'm honest, the hardest part was deciding to do it. Once that was done, it was easy.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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