Illustrative Customer Anecdote · Renovation rubbish · Residential

The kitchen we pulled out ourselves in Robina

Jason Lawson · Renovation Waste Removal · Robina

The story

A friend in Robina gave me Clear Out's number, and I sat on it for a fortnight before ringing. Our bathroom reno ran three weeks over, and the rubbish sat on the side of the house the whole time. The builder said removal 'wasn't in the quote'.

Old laminate cabinets, a laminate benchtop, a cooktop, a rangehood, a huge sheet of splashback glass and about twenty bags of plaster and tile pieces.

Robina is a planned suburb of townhouse complexes, medical precincts and retail centres, and getting things out isn't always simple. Visitor bays and shared driveways need short-stay loading.

They offered a time the next morning. I asked if they needed me to move anything to the kerb first, and they said no, they'd take it from where it was.

They arrived a few minutes early, introduced themselves and did a quick walk-around. The price they gave me was a bit under what I'd budgeted, which was a pleasant surprise.

The cast iron bath was unbelievably heavy. They used a trolley and a ramp and had it out in about five minutes. I'd assumed it would take four people.

The space is unrecognisable. I keep walking past it just to look. I'd use them again without thinking about it, and I've already passed the number on to my sister.

If I'm honest, the hardest part was deciding to do it. Once that was done, it was easy.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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