Illustrative Customer Anecdote · End-of-tenancy rubbish · Residential

Getting my bond back in Paradise Point

Karen Carter · End of Lease Rubbish Removal · Paradise Point

The story

We've been in Paradise Point for a while now, and this was the first time I'd paid someone to take rubbish away. Our lease ended on a Friday, and the final inspection was booked for the Monday. The cleaner was coming Saturday, but we still had a pile of rubbish in the carport.

A dining table nobody wanted, three broken chairs, a TV cabinet, old mattresses, bags of clothes and a heap of beer bottles that someone had been 'saving' for recycling.

Paradise Point is a quiet northern waterfront village of family homes and renovated beach houses, and getting things out isn't always simple. Kerbside loading works well on most streets outside school pick-up times.

I sent a couple of photos and got a call back within the hour. They gave me a rough idea on the phone but said they'd confirm a fixed price when they saw it in person.

They parked so the back of the truck lined up with the side gate, put a drop sheet down at the door and asked me to show them anything that was staying.

They were in and out in forty minutes, which meant the cleaner had a clear carport to pressure wash on Saturday.

By the time I'd made them a coffee, it was nearly finished. The price didn't change, and they even took a couple of extra bits I'd forgotten about without charging more.

I'd tried to do it myself twice before. Next time I'm just ringing straight away.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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Call 0444 526 245 for a fixed price.