Illustrative Customer Anecdote · Commercial rubbish · Commercial

A café's storeroom, finally sorted in Coomera

Leanne Doyle · Commercial Rubbish Removal · Coomera

The story

Living in Coomera, you get used to council collections that are always months away. I run a small homewares shop, and the back room had filled up with broken display stands, cartons and stock that wasn't going to sell.

Bent chairs, stacked crates, a rusted bain-marie and boxes of cracked crockery. The fridge was the real problem. It was about two metres tall.

Coomera is a fast-growing new-build corridor of house-and-land estates, and getting things out isn't always simple. Wide new streets suit larger trucks and bulk loads.

When I rang, the person who answered asked a few simple questions about what it was, where it was and how to get to it, and said they could come and look that afternoon.

The crew pulled up, had a look, and told me the price straight away. No surprises, no 'we'll see how it goes'. I said yes and they got started within five minutes.

I couldn't close during the day, so they came at 6pm after trading and had it out by 7:30. They were in and out through the back lane, so no customers were disturbed.

What I appreciated most was that nothing was rushed and nothing was a hassle. They explained where everything was going: charity, recycling or the tip. I felt good about it.

It's a small thing, but having someone else carry it all out made a much bigger difference than I expected.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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