Illustrative Customer Anecdote · Shed cleanout · Residential

Forty years of 'that might come in handy' in Bundall

Lisa Hughes · Shed Cleanout · Bundall

The story

We've been in Bundall for a while now, and this was the first time I'd paid someone to take rubbish away. My father-in-law built his shed in 1983 and never threw anything out. When he moved in with us, the shed had to go empty before the house sold.

Old drums, rusted roofing iron, pallets, a ride-on mower frame, a pile of tyres, fencing wire and a couple of rotted bags of cement.

Bundall is the Gold Coast's business and showroom precinct beside the Nerang River, and getting things out isn't always simple. Loading docks and after-hours access are common.

When I rang, the person who answered asked a few simple questions about what it was, where it was and how to get to it, and said they could come and look that afternoon.

The crew pulled up, had a look, and told me the price straight away. No surprises, no 'we'll see how it goes'. I said yes and they got started within five minutes.

A lot of it was metal, and the crew kept it all separate for scrap. Chris said it took a fair bit of weight off what went to the tip, which helped the price.

What I appreciated most was that nothing was rushed and nothing was a hassle. They explained where everything was going: charity, recycling or the tip. I felt good about it.

It's a small thing, but having someone else carry it all out made a much bigger difference than I expected.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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