New lounge, old lounge problem in Broadbeach

We've been in Broadbeach for a while now, and this was the first time I'd paid someone to take rubbish away. Our new lounge was arriving Thursday and the delivery company wouldn't take the old one. It was a three-piece leather suite that came with the house, and it weighed a tonne.

I'm on the second floor with no lift. The stairwell has a turn halfway that I'd already scraped my knuckles on twice carrying boxes.

Broadbeach is a busy dining and resort precinct of towers, cafes and retail tenancies, and getting things out isn't always simple. We coordinate dock bookings and lift protection with building managers.

I half expected to be put on hold, but it was the bloke who'd actually be doing the job. He asked about stairs and parking, which made me think he'd done this a few times.

Two of them turned up right on time in a tipper truck. Before they lifted anything, they walked the route from the pile to the truck and pointed out a couple of spots where they'd put down protection.

They took the arms off the recliner section, which I didn't even know you could do, and had it out the sliding door and over the balcony rail with a rope in about twenty minutes.

When they were done, they swept up and walked me around to check. I paid the price we'd agreed, and that was it. The whole thing took less time than I'd spent worrying about it.

My advice to anyone in the same situation is not to wait as long as I did. The relief was worth more than the cost.