Illustrative Customer Anecdote · Storm-related rubbish · Residential

After the Christmas storm in Coolangatta

Ryan Collins · Storm Debris Removal · Coolangatta

The story

A friend in Coolangatta gave me Clear Out's number, and I sat on it for a fortnight before ringing. We had a bad hailstorm, and the next morning the yard was covered in leaves, branches and pieces of our pergola roof.

Big branches, a crushed section of colorbond fence, shredded shade cloth and the remains of a garden shed the tree had landed on.

Coolangatta is the southern border beach precinct of holiday units and hospitality venues, and getting things out isn't always simple. Dock access and early morning loading work best.

They offered a time the next morning. I asked if they needed me to move anything to the kerb first, and they said no, they'd take it from where it was.

They arrived a few minutes early, introduced themselves and did a quick walk-around. The price they gave me was a bit under what I'd budgeted, which was a pleasant surprise.

Some of the fence sheets had sharp edges and were twisted into the branches. They cut them free carefully and stacked them separately for metal recycling.

The space is unrecognisable. I keep walking past it just to look. I'd use them again without thinking about it, and I've already passed the number on to my sister.

If I'm honest, the hardest part was deciding to do it. Once that was done, it was easy.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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