Illustrative Customer Anecdote · Mattress removal · Residential

Out with the old bed in Runaway Bay

Scott Morgan · Mattress Removal · Runaway Bay

The story

Living in Runaway Bay, you get used to council collections that are always months away. We'd upgraded all three bedrooms to new beds, and the delivery company only took one old mattress. That left two queens and a single on the landing.

A bed base with a broken slat, a mattress with a spring poking out, and a bedside table that was missing a drawer.

Runaway Bay is canal-front homes with pontoons, boat sheds and manicured gardens, and getting things out isn't always simple. We protect pavers and lawns when carrying loads out from behind pool fencing.

When I rang, the person who answered asked a few simple questions about what it was, where it was and how to get to it, and said they could come and look that afternoon.

The crew pulled up, had a look, and told me the price straight away. No surprises, no 'we'll see how it goes'. I said yes and they got started within five minutes.

They mentioned mattresses get stripped and recycled for their springs and foam, so it wasn't all going to landfill, which was nice to hear.

What I appreciated most was that nothing was rushed and nothing was a hassle. They explained where everything was going: charity, recycling or the tip. I felt good about it.

It's a small thing, but having someone else carry it all out made a much bigger difference than I expected.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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Call 0444 526 245 for a fixed price.