Illustrative Customer Anecdote · Rental property cleanout · Residential

The tenant who left in a hurry in Burleigh Waters

Shane Russo · Property Cleanout · Burleigh Waters

The story

Living in Burleigh Waters, you get used to council collections that are always months away. As a property manager, I see a lot of messy vacates, but this one was memorable. The new tenants were due in four days.

Clothes, broken furniture, a couch on the patio, food in the fridge, rubbish bags in every room and a yard full of old toys.

Burleigh Waters is quiet canal and lake streets full of long-term family homes, and getting things out isn't always simple. Generous driveways and easy kerbside loading.

They offered a time the next morning. I asked if they needed me to move anything to the kerb first, and they said no, they'd take it from where it was.

They arrived a few minutes early, introduced themselves and did a quick walk-around. The price they gave me was a bit under what I'd budgeted, which was a pleasant surprise.

There were a few things that might have been of value, like a laptop and some jewellery. They bagged them separately and handed them to me, so I could follow up properly.

The space is unrecognisable. I keep walking past it just to look. I'd use them again without thinking about it, and I've already passed the number on to my sister.

If I'm honest, the hardest part was deciding to do it. Once that was done, it was easy.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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