Illustrative Customer Anecdote · Yard rubbish · Residential

A yard the kids could play in again in Mermaid Waters

Tim Bennett · Yard Clean-Up · Mermaid Waters

The story

A friend in Mermaid Waters gave me Clear Out's number, and I sat on it for a fortnight before ringing. Our backyard had become a holding area for everything we didn't want inside: old toys, a broken trampoline, garden rubbish and a cubby house falling apart.

Broken pavers, a car seat, old timber, half a dozen garbage bags of who-knows-what, an old barbecue and a sun-bleached shade sail.

Mermaid Waters is family-friendly canal and lake streets close to shopping centres, and getting things out isn't always simple. Straightforward suburban access all week.

I half expected to be put on hold, but it was the bloke who'd actually be doing the job. He asked about stairs and parking, which made me think he'd done this a few times.

Two of them turned up right on time in a tipper truck. Before they lifted anything, they walked the route from the pile to the truck and pointed out a couple of spots where they'd put down protection.

The swing set was concreted in. The crew cut the legs at ground level and capped the stubs, so nobody would trip over them.

When they were done, they swept up and walked me around to check. I paid the price we'd agreed, and that was it. The whole thing took less time than I'd spent worrying about it.

My advice to anyone in the same situation is not to wait as long as I did. The relief was worth more than the cost.

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Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

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