Illustrative Customer Anecdote · Appliance removal · Residential

Out with the whitegoods in Coomera

Jodie Pearce · Appliance Removal · Coomera

The story

We've been in Coomera for a while now, and this was the first time I'd paid someone to take rubbish away. Our old fridge finally died, and the new one was being delivered on Saturday. The old one was wedged into an alcove in the laundry and had been there since the house was built.

A top loader, a wall-mounted dryer and a dishwasher still connected under the bench.

Coomera is a fast-growing new-build corridor of house-and-land estates, and getting things out isn't always simple. Wide new streets suit larger trucks and bulk loads.

When I rang, the person who answered asked a few simple questions about what it was, where it was and how to get to it, and said they could come and look that afternoon.

The crew pulled up, had a look, and told me the price straight away. No surprises, no 'we'll see how it goes'. I said yes and they got started within five minutes.

They turned off the water to the ice maker, capped the line and walked the fridge out on a trolley with about two centimetres to spare either side.

What I appreciated most was that nothing was rushed and nothing was a hassle. They explained where everything was going: charity, recycling or the tip. I felt good about it.

It's a small thing, but having someone else carry it all out made a much bigger difference than I expected.

Similar stories

Illustrative customer anecdote. This describes how a job of this type is typically carried out. It is not a record of a specific, verified customer job, and names and details are not those of real customers.

Sound familiar?

Call 0444 526 245 for a fixed price.